Fowtickets Simple Laravel Customer Support Software With Ticketing System And Knowledge Base dedicated to people and website owners that provide specific services and want to add a ticketing system to their website or have a helpDesk to provide assistance to customers. This system contains many features that will help to provide good support to your customers.

Demo and documentation

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Features

• Ticketing System:
  Experience seamless issue management with automated routing, collaborative tools, and performance analytics.
• Knowledge Base:
  Unlock a wealth of information with structured resources, guides, and efficient search functionality.
• Agents and Departments:
  Elevate collaboration and issue resolution with organized support teams and efficient routing.
• Email Notifications:
  Stay informed with real-time updates on ticket status, agent responses, and resolutions.
• Account Notifications:
  Receive important account updates and information to stay informed.
• OAuth Options (Facebook and Google):
  Simplify login with OAuth options, providing a convenient and secure experience.
• Email Verification:
  Enhance security by confirming account ownership through email verification.
• Two-Factor Authentication (2FA):
  Add an extra layer of protection with two-factor authentication for secure logins.
• Translatable:
  Translate any language website easily through the translation system available to you as an admin.
• RTL Supported:
  Ensure seamless compatibility with Right-to-Left, enhancing accessibility for diverse audiences.

Requirements

• Server Requirements
• PHP 8.1x
• Operating System : Linux or Windows
• Shared, VPS or Dedicated Server
• MySql: 5.7+
• PHP Extensions
• BCMath
• Ctype
• Fileinfo
• JSON
• Mbstring
• OpenSSL
• PDO
• pdo_mysql
• Tokenizer
• XML
• cURL
• zip
• GD

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